OurFAQ

What are your opening hours and class schedule?

We’re open Monday to Saturday 6:00 AM–10:00 PM and Sunday 7:00 AM–8:00 PM. Group class schedules vary weekly; check the gym app or reception for current times.

Do you offer personal training and how do I book a trainer?

Yes, we offer one-on-one personal training. Bookings can be made at reception, via the gym app, or by emailing our trainers to arrange initial assessment and sessions.

What membership plans are available and can I switch between them?

We have flexible monthly and annual memberships with add-ons for classes and PT. Members can upgrade or switch plans anytime; changes apply from the next billing cycle.

Can I attend group classes with a standard membership?

Most group classes are included with standard memberships, while specialty workshops may require an add-on. Reservation is recommended as class sizes are limited.

Do you provide beginner orientations or assessments?

Yes, new members receive a complimentary orientation and fitness assessment to introduce equipment, set goals, and design an appropriate training plan with our coaches.

What COVID-19 or hygiene measures do you follow?

We maintain regular equipment cleaning, provide sanitizers, encourage towel use, and follow local health guidelines. Mask policies adjust per government directives.

Is parking available at Koregaon Park location?

Limited on-site parking is available for members; street parking is also nearby. We recommend carpooling or two-wheeler options during peak hours.

Are there age restrictions or youth programs?

Members must be 16+ for general access; under-18s require parental consent. We offer teen strength and youth conditioning programs with coach supervision.

What is your cancellation and freeze policy for memberships?

Memberships can be frozen for valid reasons with advance notice; cancellation requires a notice period per contract. Speak to reception for specific terms and exceptions.

Do you have nutrition or diet coaching services?

We offer nutrition coaching and meal-planning consultations as an add-on service provided by certified nutrition coaches to complement training goals.